A Day in the Life of a GYMGUYZ Intern- Jessica Genovese

I work for a company called GYMGUYZ. We are the leader’s in-Home Personal Training, and are committed to enhancing and changing the overall health and fitness of individuals worldwide. GYMGUYZ was founded in 2008 by Josh York, and the company had an immediate kick-off. To date, there are over 100 GYMGUYZ franchises in over 15 states, and we are currently working on opening a franchise in the U.K.

20While in the office, I search for different marketing events that we can display a booth at. I have to make sure that the events are affordable, realistic for us, and will be heavily populated. Negotiating booth pricing is also an important task, since our marketing budget is extremely low. Once my marketing events are booked, I go and attend these events with the goal of obtaining contact information from interested leads. After the marketing events, I call all of the leads and try to book them for our free assessment. Along with marketing events, I attend various amounts of Networking Events to try and build relationships with businesses. Once there is a relationship, I book a meeting to try and sell our Corporate Wellness Programs to their company.

I have learned a lot working here. I have learned how to create email campaigns, and how to tell which are successful or not. I have learned and became extremely comfortable with networking, and using networking to expand our business. My telemarketing skills have also improved with the high number of phone calls I conduct each week. Most of all, I have learned that “Success isn’t given, It’s Earned”. Working here and starting up a brand new company has taught me how difficult it is just to break even every month. I have taken into consideration how strategic you must be to earn business, and most importantly, retain business. I am very thankful for the opportunity to be able to lead a marketing team, and to learn the process of starting up a brand new company.

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A Day in the Life of a Sales and Guest Service Intern at Entertainment Cruises- Christine Jengwa

Chicago is known for its beautiful skyline with tall buildings. Being a student in business, I always wanted to work in one of the “tall buildings”. I am fortunate enough to be able to walk into the NBC Tower every day for my internship (pictured on the right).

17Being a Sales and Guest Service Intern at Entertainment Cruises has taught me a lot about human interactions. Day in and day out I am on the phone helping guests create unforgettable memories on our lunch, dinner, and excursion cruises. I deal with a large variety of phone calls. Anything as small as what shoes am I allowed to wear on the cruise from something as big as planning an engagement on the cruise.

Being the romantic loving, sappy girl I am, helping a nervous man organize his reservation for the big proposal is extremely exciting. Every day I not only get to do my job of serving guests and creating reservations for them, I also get to hear their stories. Hearing about guests who went on our cruises years ago and are now returning with their daughters and sons are what makes this job easy to go to each and every day.

There are about 5,000 employees in our company, yet I feel like they are always catering to each and every one of us as if there were only ten. Being an intern, I am fortunate enough to be able to jump onto projects to better improve our company. The latest project I got to be a part of was analyzing the calls from our new line of excursion cruises and tailoring our website to better serve these guests.

18As my time at Entertainment Cruises is about to wrap up, I reflect on the transferable skills that I have gained for future opportunities. I got the chance to work directly with our guests and truly understand how to tailor to their needs. Being on the phone for eight hours a day can be draining, but here at Entertainment Cruises it truly teaches you what the consumers are thinking. Consumers are what drives companies. Getting the hands on experience of guest service is something I will bring with me to my future career.

I have a few weeks left here at the NBC Tower for Entertainment Cruises. This internship has taught me valuable people skills and I have enjoyed my time here. I have a few free cruises to enjoy, as a perk of working at this company. I am excited to get to enjoy them in these next weeks (on the ship pictured above). There is one large thing I hope to fulfill before my time is done. I hope to run into Steve Harvey at the NBC Tower. I have been preparing my elevator speech for this single moment.

Let’s Dissect the Intern

Let’s think1 of it as the best game of Operation: I do not buzz, except for when the phone rings nor I do not have plastic pieces that need to be taken out of my body. Although, every part of me is essential to being the Marketing Communications Intern in the DePaul Community and Government Relations Office. I will work from the bottom up, and as I get closer to the top the more you will know about the life of an intern.

Feet and legs, they go together naturally. Without these how do I get to work? I walk in through the revolving door, step onto the elevator and rise to the 19th floor. I walk into our office of six, sometimes seven, and take a seat to get right to work. These feet and legs have dashed to make copies, stood up to greet guests, crossed to take on an important meeting, and leaped to shake President Obama’s hand. Yes, my feet and legs needed to move to be the intern.3

Hands and arms, similar to feet and legs, yet even more involved. They type away on the keyboard when fact checking, editing websites, designing graphics, pressing send on emails, and compiling data. These hands also write newsletters, put together meeting folders, prepare for research initiatives, shake hands with public figures, and wave hello and see you tomorrow each day.

Mouth, it is necessary to communicate when being an intern. I say hello when I enter the office, I answer phones, I talk with community members, I converse with consular generals, and I check in with my other fellow intern. There are two of us and we cannot do our jobs without consistent communication. We work together and need to know what the other is working on in order to accomplish all we do. We work in tandem, and communication is key to making our office run as smoothly as it does.

Eyes and ears, I see and listen to a lot as an intern. I see spreadsheets, I look at reports, I review articles, and I make eye contact when communicating face to face with coworkers, community members, and public figures. These ears hear conversations, listen to important speeches, understand new concepts, and listen to feedback. These eyes get tired on occasion, and sometimes strained from looking at a computer screen, yet these eyes also get to see a President make his first speech back form vacation, see a project come to life in a community wide event, get to see and listen to people come together to help the entire city understand violence and come up with solutions towards improvement. These eyes and ears see and hear a lot, and are essential to never miss a beat.

2Heart, probably the most important part of being an intern is being passionate about the work I do each day, which comes from this beating organ in the middle of my chest. I am passionate about helping others, I am inspired when I hear motivational speakers, and I am driven when I research a cause reach out to. Passion is something I need to find in everything I do in order to have meaning and fulfillment in each endeavor I take pursue. All these experiences drive my passion to do what must be done as an intern.

A day in the life of a RIPT Apparel Intern- Nathaniel Cartwright

Beep! “Nate Cartwright has successfully clocked in.” This is the message I’m greeted with every day when I arrive at RIPT Apparel at 10amand clock in through the fingerprint system. It makes you feel like a secret agent scanning your finger every day before work. The first floor features the break room, the warehouse, and the order fulfillment center. I head upstairs to where the RIPT offices are located. I use my FOB to unlock the door to the office. I pass one of my three bosses who’s in charge of art selection as I make my way to my desk in the middle of the room. The office environment is cozy, welcoming, and usually pretty quiet in the morning. My desk is in the center of the room and from it I can see the artists working on new designs, the designer working on graphics, and my fellow interns handling social media. Down a hallway my other two bosses have offices, as does the director of operations. Together, along with the production and fulfillment crew downstairs, we comprise RIPT Apparel, and online apparel business that sells pop-culture t-shirts.

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I hold the title of marketing assistant at RIPT Apparel. Once upon a time, over a year and three months ago, I was hired as a marketing intern. After three months of work I interviewed to become a marketing assistant. While it didn’t come with a pay raise, it did come with added responsibilities and no end-date to my time at RIPT. My day-to-day activities at RIPT have ranged widely during my time at the company. I’ve been involved in photo shoots, written blog posts, designed marketing graphics, performed search engine optimization, and worked at conventions running our marketing booth among other things.

But what do I do on a daily basis these days? Well, for one I schedule marketing graphics on social media platforms. We release new designs every day so it’s important that every social media platform is posting about them at midnight when they’re released. Onlypult, Viraltag, Hootsuite, and Facebook are all platforms used in scheduling social media content. I also create social media content, whether that involves taking product shots or creating engagement posts. On top of that, I track and analyze key metrics across platforms to see how well they’re performing. I hold giveaways on Instagram to increase engagement and followers. I’m also involved in email marketing. I use a platform called Klaviyo to build and schedule emails. This is a very important part of our selling process, as email generates around 40% of the company’s revenue. I have to choose which segments receive the emails and I also A/B test emails to find the best open rates.

The company is very small, less than 20 total employees, but it makes it feel like you’re a part of a family. They’re all super friendly and easy to talk to, and multiple people bring their dogs into work. In fact, one of my favorite parts of the day is seeing my boss’s dog, Nellie. She’s an adorable golden retriever who wants nothing more than to be your best friend and get pets. If there’s one thing I’ve learned, it’s that you can never give Nellie enough pets. But in all seriousness, I’ve learned a lot there. Not only about social media scheduling, email marketing, or blog writing, but about personal responsibility, time management, self confidence, and getting things done on schedule. If something is late, there’s no extension at RIPT Apparel, and it teaches you to stay on top of your work so nothing slips through the cracks. All in all, it’s been a fantastic experience and I strongly recommend working here, particularly if you’re looking for a friendly yet educational environment where you can push yourself while having a support network to help you grow.

 

A day in the life of a Blackhawks Intern- Zoe Schmerin

1They always say that no two days are the same and that is exactly true when you’re on the street team for the Chicago Blackhawks Hockey Club. Things change during the year, hockey season comes and goes, but the street team is ongoing. Events all around Chicago want to feature the Blackhawks and the Blackhawks want to get their name out into the public for the sake of their fans. That’s where I come in, my coworkers and I are the ones at these events, the ones people see as the face of the Blackhawks and sometimes the first experience people have with the organization. The job is broken into two parts; game day staff and event staff. Let’s discuss them both.

Game day staff is the best part, the time everyone looks forward to. If you aren’t into being at hockey games and taking in that atmosphere maybe this isn’t the right position for you. Games are exciting, so much can happen and it can happen quickly. The positions are chosen at random and range from helping silent auction, manning a sign creation station, getting people excited about the kid’s club, and T-shirts. If I had to choose my favorite I would pick T-shirts every time. This season, the club implemented t-shirt Sunday where every period shirts were thrown and dropped from the parachutes.

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What most people don’t know is that someone needs to actually fill the machine that drops those parachutes all the way up in the rafters. These games were filled with heading up to the rafters, filling the machines and then heading back down to help the Ice Girls throw shirts to fans and repeating. It might seem like a routine but during the games anything can change and you might find yourself delivering presents to season ticket holders for a ticket sales representative. Words of advice, take charge and think on your feet. As I said things change and sometimes you might need to handle a situation meant for someone with higher rank than you.

3Now we go to event staff, these events range from those put on for sponsors and those put on outside of the United Center at festivals and events throughout the Chicagoland area. Generally, only 5 people go to these and there is no “higher up” heading out with you. You load up the cruiser, read the event description on the way, put a smile on your face and make sure these fans have the times of their lives. Questions come from all angles and sometimes you might not know the answer, ITS OKAY TO TELL THEM THAT. The last thing you want is to tell someone something wrong and disappoint them. Let them know that you will ask your supervisor and have them check back for the answer. Events can be long, and people can get annoying but that’s all part of the day and of the job. Over all it’s exciting, it’s fun, and it’s an unforgettable experience.  For someone interested in sports and finding a way in, this is the way to go. Join the street team, make your connections, and keep them for as long as you may need. Most of all, HAVE FUN!

 

 

 

 

 

 

 

 

 

 

 

 

 

From Corporate to Startup: The Benefits of Interning for a Startup Company

By: Paul Schwarz, DePaul University Marketing Student August 2017 Graduate

1What is Rent Like A Champion?
Three Notre Dame college students listed a vacant apartment on Craigslist and eBay, promoting it as a weekend rental for a football game. Dedicated fans quickly rented the space, grateful to stay somewhere more affordable, and closer, to the stadium.

The immediate success Derrick, Drew, and Jordan experienced evolved into a big game event renting platform, Rent Like A Champion. The company now offer home rentals in over twenty college towns nationwide. Rent Like A Champion is stationed out of Catapult Chicago, the well-known incubator for startup companies whose sales promise to scale quickly.

Rent Like A Champion was featured on the popular television show, Shark Tank, inevitably soaring recognition and sales for the young company after signing a contract with “Sharks,” Mark Cuban and Chris Sacca. The startup team, however, remains small with only seven members: Mike (CEO), Denise, Betty, Hank, Claire, Dave, and Tim.

Day One: Rent Like A Champion2

Gratefully, I was given the opportunity to intern for Rent Like A Champion. A phone
interview was followed by an in-person meeting with the CEO, Mike Doyle. I was anxious to learn I was the new intern for this becoming company. I’ve always felt a passion in entrepreneurship, so I was eager to observe the processes involved in a newer company. However, I have had several other internships prior to this experience, all of which were for large, corporate organizations.

The small, intimate environment, however, created a smooth and comfortable transition into this less familiar atmosphere. The team gave me a company branded t-shirt, coffee mug, and office supplies. After a brief introduction, Mike organized for me to individually meet with each member of the team to better understand their personal role as well as their background before working at Rent Like A Champion.

My experiences working for companies with thousands of employees made it impossible to know everyone. This smaller environment allowed me to personally engage with every member

of the team so that not only was I learning and gaining skills within my own role but I was learning of all the tasks required to operate the company as a whole. Ultimately, this unique company culture created a personable, intimate environment to work in and it highlighted the value of everyone involved in creating a single company.

Daily Tasks

My role at Rent Like A Champion was Business Development. This required me to call on past renters to drive demand during top sport events at the biggest marketed universities, maximize a city’s potential by finding prospective partners within youth sports and other events, and to maintain exceptional customer experience for current consumers.

Unlike interning for a corporation where your title determines your role within the company, startups aren’t limited by labels. To keep strong against competitors, new companies require constant creativity and innovation, skills encouraged by everyone belonging to the company. This unique aspect of younger companies allows you to expand beyond any single role.

Personal Reflection

My experiences prior to interning for Rent Like A Champion at large, corporate companies offered me insight into two different business cultures. There are distinct pros and cons between each setting and, ultimately, understanding your personality as well as your personal and professional goals can help determine where you will find the greatest success.

I recommend to anyone who values interpersonal skills and the ability to learn the processes of the beginning of a company to intern for a startup. I recommend to anyone who dreams of owning their own business one day to intern for a startup. I recommend to anyone who enjoys working within the corporate world but wants to experience a laid-back, welcoming environment to intern for a startup. My experience at Rent Like A Champion is invaluable and I am grateful for the opportunity to work alongside men and women who valued the unique skills I could offer the team and encouraged me to think critically, creatively, and innovatively. I left the internship confirming my true passion: to start up my own company.

A Day in the Life of a 3M Intern-Jake Boria

JakeBThis summer I have been in intern for 3M. In this internship I am a sales representative, and work out of Austin, Texas. I am stationed within the Communications Market Division and the team I work for deals closely with AT&T. However, my internship didn’t start in Austin and I’ll explain that now. In the middle of May me and 34 other interns headed to 3M headquarters in St. Paul, Minnesota for our internship orientation. Here we first gained access to the 3M system, and got settled in with new emails, computers, and phones. During our time in headquarters were taught the 3M sales model and got a greater understanding of 3M as a whole. However, that is a big task to do. 3M is a company composed of over 88,000 thousand employees globally and sells and manufactures over 55,000 products. Each and every intern had a different job and was assigned to different locations around the country. Before we left for our assignments however we did get to see some amazing this happening at 3M headquarters. For example, we got to tour the 3M Innovation center and you can see a picture of a few fellow interns and myself below.

During my time in Austin I have had a few different responsibilities. My largest comes from performing product trainings for our fiber products to AT&T tech garages. I have spent a few weeks in Houston and even spent time in Madison and Milwaukee WI. Below is a picture of a co-worker of mine conducting product training while I shadowed him in, Houston.JakeB1

On top of these product training’s I have spent a lot of time in the office doing some account analysis and finding key opportunities to sell and push several of our product lines. By bridging the gaps between product sales I have been able to identify tech garages nationally that should be a point of interest for our division. Lastly, I have spent a lot of time on salesforce.com and have helped conduct a salesforce.com ‘playbook’ for our AT&T team. A struggle that existed was confusion with a new CRM system, and hopefully through several meetings that I have lead I have made salesforce.com more simplified and easy to use.

This internship has taught me many things about both the job and myself. The most important thing that I have learned this summer is that it is okay to take on challenges that do not directly relate to your skill set. By getting familiar with excel and doing some account analysis I have been able to strengthen my skillset and have added value to the division in which I was placed. In terms of the job, I have learned that organization is so important for any field sales position, and by being organized with planning sales calls and visits you can truly be the most effective. I have loved my experience and have truly learned more than I thought was imaginable. My time in Austin has been wonderful, and I am glad I could intern for such a well respected and highly performing company.

3M has just posted their Summer 2017 Summer Internships.

Click here to read about the Sales Internship and the Marketing Internship.

A Day in the Life of a Walmart Intern- Anna Gleyzer

annagleyzerThis summer I am interning at Walmart’s headquarters in Bentonville, Arkansas. I am working in the Modular and Category Development department in consumables, specifically the laundry care group. Here at Walmart I have two projects this summer. My first project is to help with the assortment discipline process. My second project, the one I will be presenting at the end of the summer looks at how to get consumers to add value to their basket by buying a variety of products in the laundry care group.

I come into work every day Monday- Friday from 8am-5pm. We have multiple buildings here at Walmart but I work primarily at the home office. I will also travel between the Mohawk building (a conference center), and the Layout center, which has products on modulars for our department to work with. I come into work and take a look at what meetings I have that day and what still needs to get done with my project.

walmartblogI sit in a pod with 4 other people: Norm, who is the buyer for the laundry group and Kim, who is the replenishment manager. Then there’s Juan, who works on Keith’s team and does the mods for laundry. Lastly, there’s Jerome who is the buyer for dish soaps and sponges.

Working on these projects consists of multiple things. I work with a lot of data, primarily from a market research company called Nielsen, as well as working with the category team at Sun Laundry Corporation. Their category team has helped me with data, charts, and graphs. My project looks at consumer data of buying behaviors of laundry and looking at what the barriers are to cross purchasing in the 7 steps of laundry.

walmart2I then have lunch at the cafeteria in the home office with some of the other interns that I met. At the beginning of the program, we had a two day orientation and that is where I was able to make a group of friends working in all different departments here at Walmart. After lunch I usually either continue to work on my projects or I attend meetings. There are a couple different kinds of meetings I usually attend. I have meetings with my mentor, Martha, who works in the Marketing building doing market research. Walmart gives everyone of their interns a mentor and manager, so every 3 weeks I meet with her and touch base about how I’m doing and how my projects are coming along. I also attend biweekly meetings with the VP of our department, Corey, and his entire team.

walmart3The main meetings that I attend are assortment discipline meetings. Assortment discipline is a series of workshops that help the buyer know the most information about his category. These workshops include a kickoff meeting, customer behavior tree, and clustering. These meetings look at consumer insights data to help our buyers make the best decisions when buying products looking at customer loyalty.

This summer I’ve been learning a lot. I’ve been working primarily in the laundry group but have had interactions with buyers, associate buyers, and merchandising specialists in other consumables as well. I work with Nielsen data and different excel data sheets that show consumer trends on buying laundry products. I’ve also learned a lot of time management. Walmart is the world’s largest retailer and things move fast in the office. There are new products coming every day from the suppliers and because we rely so much on the consumers, Walmart has to be adaptable to what they want and what they are purchasing.

Walmart has given me the opportunity to work directly in the field that I would like to pursue after college, category management with consumer packaged goods. I have absorbed a lot of information that I will bring to my next position whether it be another role at Walmart, a retailer, or a consumer packaged goods company.

A Day in the Life of the Chicago Fire Intern- Jack Waite

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In the end this internship will help me in the future because it has given me a diverse and broad learning experience – Jack Waite, DePaul Marketing student and Summer Intern for the Chicago Fire

This summer I have had a wonderful opportunity and experience to be able to work within the Chicago Fire Soccer Club organization as a marketing and events intern. Specifically, I spend most of my time focuses on a specific department within the organization, the club ran recreational soccer league. This department is not only one of the mo st successful areas of the clubs business, but it also is the department that interacts the most with the organizations target market. The interaction on a daily basis outside a conventional has been a great learning experience and has given me insight on numerous strategies for the sports industry. As usual for a professional team, the Fire organization is large which can sometimes be overwhelming and prove to be a challenging place to learn as just a small fish in a large pond. However, working closely on a team of about ten people within a specific department has been extremely beneficial.

In realm of an events intern, day-to-day activities for this internship have remained fairly constant with exception of specific events such as Team USA game watches, tournaments, Fire matches, and other events. The main aspect of this area of the internship is to be at the events and make sure everything runs smoothly giving the fans and recreational players the best experience as possible. However, as a marketing intern my duties and projects fluctuate on a daily basis. Once a week the team sits down to go over the game plan for the day and week, communicate issues and opportunities, and to also brainstorm innovative ideas that would benefit not only the recreational soccer department, but also the organization as a whole. Recently I have brought many ideas to the table regarding the issues I set forth in my marketing plan. My hope is that these ideas and the plan that brought to the table will translate to a greater connection with the team and our specific department of recreational soccer. Additionally, there are some days and nights that I work intensively with the digital and social media specialist. Digital and social media is continuing to grow as a dominant marketing strategy which will prove to be crucial in my overall experience of learning the in’s and out’s of marketing. This aspect of the internship has also allowed me to be extremely creative and innovative which will become a key asset of mine in the future due to this experience. Furthermore, as in all areas of business, including marketing, there is definitely a sales aspect to the internship. Throughout the events and recreational league matches I am charged with the duty to collect payments from teams. Having to promote and sell has definitely gone a long way in developing me not only as a sales person, but also as a speaker to complete strangers, which has shifted from a personal weakness to strength due to this internship.

Overall, I believe this has been a great experience because I have been exposed to many areas of working with a professional sports team rather than just solely marketing. At first there was definitely more of a focus of the events portion of the internship but being proactive I reached out to my supervisor and sought more responsibilities within the marketing space. This led me to being much more involved with social and digital media which I believe has been the most beneficial aspect of the internship because it has allowed me to analyze consumer trends, and implement creative ideas based on my findings. In the end this internship will help me in the future because it has given me a diverse and broad learning experience, as well as, it has proven that there are numerous ways to make an impact within a professional sports organization outside of the front

A Day in the Life of a ZappySales Intern- Melanie Andres

zappysales2My name is Melanie Andres and I am currently a business development intern at ZappySales, an online retailer that sells a broad range of products including sporting goods, furniture, cosmetics, bedding, electronics, clothing, jewelry, and furniture. ZappySales was started four years ago by Igal Rubinshtien, alum of DePaul. Being a young company, it is fairly small. With a team of less than 20 people, many would think that ZappySales is minor, but once you look a little closer, you’d see that this is a company that is growing exponentially and is bursting at its seams. I think what I love most about this company is that they take on intern after intern, showing that they are open to young talent and the new ideas that come with them.

Since this was my first internship, I had no idea what to expect. I honestly thought that I would walk into something that would resemble Mad Men. I was wrong, but in many ways I’m glad that I was.

The ZappySales office is located right across the street from the Sears

The common area at the ZappySales offices

The common area at the ZappySales office

Tower. So right after my classes finish around 1pm, I take a short walk from the DePaul loop campus to the ZappySales office. The ZappySales office is rented out from Level, a company that owns seven floors of the building to a lot of start-ups and small businesses. Once I get to our floor, I am greeted by Dana, the front desk person for Level.

By the time I get to the office suite, Igal Rubinshtein and Andrew Porter, the CEO and the Director of Sales and Marketing, are already hard at work tending to their daily activities. Andrew usually briefs me on what tasks need to get done that day. My first task is usually taking care of backorders and emailing customers if there has been a delay in getting their item shipped out. After that, it has become my responsibility to facilitate relationships with wholesalers, so I usually get on the phone, make some calls, send some emails, and follow up with those that I have already gotten a conversation going with. The goal of these conversations is to ultimately find wholesalers that have products we can feature on our websites and marketplaces. Once we have come to an agreement with these wholesalers, the information is then given to the IT department to upload onto the websites. After that, I usually help out with the result of completing the backorder emails: the customer service emails asking for tracking numbers and cancellations. It’s something that I have recently been introduced to, and I’m getting the hang of it.

At the end of the work day, usually 5pm, I make my way back to the lobby, say goodbye to Dana, and make my way to the bus home.

Although it isn’t the glitz that Mad Men portrays, I now have a better understanding of what marketing is. Sales have become a big part of what I do every day, and it is something that I have found that I have a knack for. Having this sort of experience is valuable to me because by being exposed to different areas of marketing, it’s helping me steer myself towards something I’d love to do after graduating. The work may be demanding and fast paced, but seeing the results of facilitating relationships and being a part of a developing business make it more than worthwhile. And as this internship ends, I am happy to say that I have accepted a full time position with the company starting in June right after finals.