A Day in the Life of a TransparentCareer Intern- Hauk Nelson

Hi! My name is Hauk, and I am a marketing associate at TransparentCareer, a career services startup in Chicago. Welcome to “A Day in the Life of a Marketing Intern.” I’m one of seven people working in the office, including two other interns.

Coincidentally, my main job at TransparentCareer revolves around content creation and user engagement, including writing for our blog, so I’m happy to write a post for our marketing class as well!

My job is to keep our users coming back and checking our site often. The more people we have actively using the site, the more chances we have to connect with customers. Our primary audience is MBA students. I’ve been working here since November, and we as a company have gone through a lot of strategic changes in how to best keep engaged with our community, and a few months ago we decided that the best way to keep TransparentCareer in our users’ minds was to send a weekly newsletter, filled with content that we also create.

It’s Tuesday, it’s 9 am, and it’s time to get to work. Our newsletter goes out at 2 pm every Tuesday, so it’s my responsibility to get everything ready. I finished writing our content last week, so the next step is to schedule the newsletter to be sent out through MailChimp. 

I segment the newsletter to be sent out to different demographics, which we’ve decided to change based on the audience’s class year, sending a separate email (same content, different copy) to the Class of 2018, Class of 2019, and MBA graduates. I write a subject line pertinent to the content, design the email to look pretty, and schedule for 2 pm.

You can get a look at the opener above, but to see the rest of the content, you’ll have to sign up for TransparentCareer!

Lunch time! We head out as a team to celebrate our lead developer’s birthday. Happy birthday Neel!

The rest of the day is spent planning the content for the next week, digging for data to use via Chartio, and then, once I finish writing the article, uploading the content to WordPress and making sure it looks good for next week’s newsletter!

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A Day in The Life of a Consolidated Concepts Intern- Torey Gostek

Diving into the professional work environment, you must start somewhere. Although I’ve had previous exposure to the marketing industry working for another company independently, I’ve never worked in a professional office setting on a team, as a Sales and Marketing Analyst Intern.  The company I’m interning for is called Consolidated Concepts. It is part of a family of companies, under the name “Emerging,” that elevate restaurant and entertainment concepts to be among the top in the industry. Although I help all four companies under Emerging, I spend most of my time working for Consolidated Concepts, which optimizes supply chain for restaurants across the nation. The company employs around 100 people altogether but the office in Chicago, being very small, has only 20.

5A lot of my time involves researching new restaurant chains in which our supply chain optimization can be implemented. While searching for leads, I can be creative. Aside from looking in our data bases, there are numerous news sites or blogs that mention chains that align with our lead qualification criteria. We also discovered that we can get leads through alert messages which warns us of restaurant chains that are emerging, growing, merging, etc. Utilizing these alerts, has allowed us to place the ones that meet our criteria into a trigger-event campaign. This essentially means placing the customer into a specific email workflow, depending on whether they are a client or potential client. We use Marketo as the marketing automation software which helps send these email-triggered-events and it creates the workflows to engage customers and prospects. The process is efficient because it reaches over 200 leads every couple of weeks with one click of a button, while rest of the process is automated until a lead becomes qualified. Then, it’s up to the Sales Representative to take that qualified lead.

I’m working on another major project directly with the President of Emerging. We are putting together a blog that educates and inspires restaurant operators and C-Level Executives in areas such as real estate, data intelligence, cost reduction, and beverage education. The goal of this blog is not only to become the leader in educating emerging restaurants, but to gain more leads and obviously boost business. Along with writing white papers for the blog and interviewing c-level executives, I am learning about the marketing automation process for blogs as well. We are using HubSpot as our blogging platform. HubSpot is an inbound marketing and sales software that helps companies attract visitors, convert leads, and close business. I can’t wait to see what new business our blog brings in.

A Day in the Life of a Signature Branding Intern- Stephanie Cucinella

16Signature Branding is a high-end merchandising solutions company for artists, musicians and music festivals. They focus on delivering product that has high quality material and visual art that captures the client’s vision, while offering better revenue generation opportunities for the clients. They carry a competitive advantage from creating product from low cost strategies but consistently delivering the best possible solutions. The company believes that when fans have better merchandise from artists, more sincere and long term relationships are built with the artists.

As social media marketing intern at Signature Branding I have the responsibility to create original posts on all social media platforms, including Facebook, Instagram and Twitter, analyze the engagement and sales that correlate with posts that I create promoting the product.

Additionally, I audit social media pages for clients, competitor’s companies, festivals, artists and musicians that the company would like to work with in the future. I interact on those pages and share the page’s content to create engagement. One of the most important day-to-day tasks for the social media marketing intern is to keep up with current trends, lineup releases, new art, and new songs from musicians. When everything can be connected, it is easier to tag the pages in a post drawing more attention from outsiders and people who do not “Like” Signature Brandings page, but like pages that Signature Branding has interacted with.

15This post was on Signature Brandings page, it shared another company’s article off their Facebook page that discussed a music festival and musicians that Signature Branding would like to work with in the future. On Signature Branding’s post I was able to tag that music festival and artist from the article, and connect them to our current client’s music festival where the same artist played at in 2016, bringing together our current clients and future clients while also still promoting our brand. Being aware of these connections helps Signature Brandings page become more exposed to different audiences within similar demographics. It is a way of online cross-promotion.

I also have been getting more involved in photoshoots, collection releases and information about upcoming projects. The more involvement I have in these internal projects, I am able to communicate about these upcoming releases on social media. The more that is communicated about the company on social media platforms, we are able to build more relationships with customers, clients and clients fans. For example, Signature Branding is releasing “collection one” at an event the company organized. The event includes a panel of Chicago natives that work in the streetwear, art, fashion and music industries and will discuss the intersection between music, art and fashion. Leading up to the event, I have created posts that talk about the panelists and focused on individual talents each panelist has, then connected it to their relationship with Signature Branding.

14           I enjoy everything I do at Signature Branding. I am interested in the music, fashion and art industry and enjoy exploring new music, artists and festivals. This intern ship is helping me network and broaden my knowledge about music, genres, artists and festivals. I am learning about companies, brands, artists, and musicians all over the United States I have never heard of. I have freedom to engage and interact with companies, musicians, artists and festivals I enjoy while also promoting Signature Brandings products. One thing I love about Signature Branding is the sincerity, determination and creative design behind every product. I have stickers, prints and clothing from Signature Branding that I love, not only do I get to learn about all these people and companies in the industry, I get to promote a product I sincerely love.

Being A Marketing Intern for MK Zubes- Allison Murphy

The company I work for is MK Zubes. It is an online women’s clothing company that specializes in modest clothing for Muslim women. The company wants to provide these women with fashionable choices for dressing modestly. Though mainly targeted to Muslim women, the clothing is on trend and fashionable and can therefore be worn and appreciated by any woman. The store operates mainly online, but throughout the year puts up booths at fairs and events to
increase sales and grow its customer base.

16I am a digital marketing intern. This means that I help with the company’s social media and online presence. I work with the analytics of the social media accounts and website (checking how many page visitors an Instagram post brings in, and if a promotion posted on social media brings in sales). I also help photograph products for social media posts and create graphic images to announce sales and convey the company’s message. Lastly, I help organize the company’s website, and also work to make banner images for the homepage and product images and details.

Most of my work is done remotely. I am given product to photograph by my boss and must send them to her to be approved. She also sends me messages asking to make graphic images to post on social media or resize and edit images to make them into banners. I have access to the back end of the site, allowing me to see what Instagram posts work to bring in customers to the site. I meet with my boss once a week to plan out the weeks marketing plan and to make sure we are on the same page and are on track. My boss often uses this time to tell me what work of mine she likes and doesn’t like, allowing me to make changes and improve.

15The company is small, only including 15 employees in total. Though many employees live in the Chicago area, some live in other parts of the country and therefore most communication is done online. Once a week, the marketing team holds a Google hangout so that we can all talk about the projects we are working on and what needs to be done. Communication with other teams is typically done through Slack. The small size of the company makes communicating much easier than if this were a company with many employees.

This internship has been a great experience for me overall. I have come to find that I want to peruse a more creative aspect of marketing. This internship allows me to do just that. I have the opportunity to work with both analytics and design, which is an experience I do not think I would get at another company. Furthermore, I am interested in fashion and style so I enjoy working for a clothing company.

14Another main reason why I like working for this company and why I have had such a positive experience is because I work for and with wonderful people. I work with powerful, hardworking women who are consistently inspiring me and empowering me to work harder every day.

A day in the life of a RIPT Apparel Intern- Nathaniel Cartwright

Beep! “Nate Cartwright has successfully clocked in.” This is the message I’m greeted with every day when I arrive at RIPT Apparel at 10amand clock in through the fingerprint system. It makes you feel like a secret agent scanning your finger every day before work. The first floor features the break room, the warehouse, and the order fulfillment center. I head upstairs to where the RIPT offices are located. I use my FOB to unlock the door to the office. I pass one of my three bosses who’s in charge of art selection as I make my way to my desk in the middle of the room. The office environment is cozy, welcoming, and usually pretty quiet in the morning. My desk is in the center of the room and from it I can see the artists working on new designs, the designer working on graphics, and my fellow interns handling social media. Down a hallway my other two bosses have offices, as does the director of operations. Together, along with the production and fulfillment crew downstairs, we comprise RIPT Apparel, and online apparel business that sells pop-culture t-shirts.

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I hold the title of marketing assistant at RIPT Apparel. Once upon a time, over a year and three months ago, I was hired as a marketing intern. After three months of work I interviewed to become a marketing assistant. While it didn’t come with a pay raise, it did come with added responsibilities and no end-date to my time at RIPT. My day-to-day activities at RIPT have ranged widely during my time at the company. I’ve been involved in photo shoots, written blog posts, designed marketing graphics, performed search engine optimization, and worked at conventions running our marketing booth among other things.

But what do I do on a daily basis these days? Well, for one I schedule marketing graphics on social media platforms. We release new designs every day so it’s important that every social media platform is posting about them at midnight when they’re released. Onlypult, Viraltag, Hootsuite, and Facebook are all platforms used in scheduling social media content. I also create social media content, whether that involves taking product shots or creating engagement posts. On top of that, I track and analyze key metrics across platforms to see how well they’re performing. I hold giveaways on Instagram to increase engagement and followers. I’m also involved in email marketing. I use a platform called Klaviyo to build and schedule emails. This is a very important part of our selling process, as email generates around 40% of the company’s revenue. I have to choose which segments receive the emails and I also A/B test emails to find the best open rates.

The company is very small, less than 20 total employees, but it makes it feel like you’re a part of a family. They’re all super friendly and easy to talk to, and multiple people bring their dogs into work. In fact, one of my favorite parts of the day is seeing my boss’s dog, Nellie. She’s an adorable golden retriever who wants nothing more than to be your best friend and get pets. If there’s one thing I’ve learned, it’s that you can never give Nellie enough pets. But in all seriousness, I’ve learned a lot there. Not only about social media scheduling, email marketing, or blog writing, but about personal responsibility, time management, self confidence, and getting things done on schedule. If something is late, there’s no extension at RIPT Apparel, and it teaches you to stay on top of your work so nothing slips through the cracks. All in all, it’s been a fantastic experience and I strongly recommend working here, particularly if you’re looking for a friendly yet educational environment where you can push yourself while having a support network to help you grow.

 

A day in the life of a Blackhawks Intern- Zoe Schmerin

1They always say that no two days are the same and that is exactly true when you’re on the street team for the Chicago Blackhawks Hockey Club. Things change during the year, hockey season comes and goes, but the street team is ongoing. Events all around Chicago want to feature the Blackhawks and the Blackhawks want to get their name out into the public for the sake of their fans. That’s where I come in, my coworkers and I are the ones at these events, the ones people see as the face of the Blackhawks and sometimes the first experience people have with the organization. The job is broken into two parts; game day staff and event staff. Let’s discuss them both.

Game day staff is the best part, the time everyone looks forward to. If you aren’t into being at hockey games and taking in that atmosphere maybe this isn’t the right position for you. Games are exciting, so much can happen and it can happen quickly. The positions are chosen at random and range from helping silent auction, manning a sign creation station, getting people excited about the kid’s club, and T-shirts. If I had to choose my favorite I would pick T-shirts every time. This season, the club implemented t-shirt Sunday where every period shirts were thrown and dropped from the parachutes.

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What most people don’t know is that someone needs to actually fill the machine that drops those parachutes all the way up in the rafters. These games were filled with heading up to the rafters, filling the machines and then heading back down to help the Ice Girls throw shirts to fans and repeating. It might seem like a routine but during the games anything can change and you might find yourself delivering presents to season ticket holders for a ticket sales representative. Words of advice, take charge and think on your feet. As I said things change and sometimes you might need to handle a situation meant for someone with higher rank than you.

3Now we go to event staff, these events range from those put on for sponsors and those put on outside of the United Center at festivals and events throughout the Chicagoland area. Generally, only 5 people go to these and there is no “higher up” heading out with you. You load up the cruiser, read the event description on the way, put a smile on your face and make sure these fans have the times of their lives. Questions come from all angles and sometimes you might not know the answer, ITS OKAY TO TELL THEM THAT. The last thing you want is to tell someone something wrong and disappoint them. Let them know that you will ask your supervisor and have them check back for the answer. Events can be long, and people can get annoying but that’s all part of the day and of the job. Over all it’s exciting, it’s fun, and it’s an unforgettable experience.  For someone interested in sports and finding a way in, this is the way to go. Join the street team, make your connections, and keep them for as long as you may need. Most of all, HAVE FUN!

 

 

 

 

 

 

 

 

 

 

 

 

 

The Tagkast Intern – Sonny Buzdugan

Tagkast is an internet startup that Sonny is interning at

Tagkast is marketing startup that helps with event management

I work for a startup called Tagkast. I’ve been working there since September and it really has been exciting. First and foremost, it’s a start up, which for the most part is a completely different experience than working for an established firm. Tasks and responsibilities sometimes change on a daily basis. Sometimes, like in my experience, you may even witness a complete change in business.

Tagkast was initially invested into by Lightbank, a venture capital firm, back in 2009, and currently employs 40 people. What Tagkast does is provide a marketing service to bars, venues, and event coordinators. The service provides on a per event basis a photographer and brand ambassador who go about taking pictures of the patrons at the venue. They then allow them to tag themselves to Facebook instantly on a tablet with proprietary software. Tagkast provides the subscriber with social media marketing and market research.

At Tagkast I’m a field-marketing intern. My main responsibility is to come out to the marketing events, manage the team working the event, make sure the technology works accordingly, and ensure the event is a success. The events take place at different hours and at different locations every week, so my job is constantly changing. It’s sort of exciting and keeps me on my toes. That is of course out of the typical office duties like filing papers and entering data. However, whats great about doing an event marketing type internship is being able to do work outside the office. You get to be out, managing different things, at different places every week.

I really enjoy my internship, its different than every other place I’ve worked at. Being in a startup environment might not be for everyone but if you enjoy a quick pace, having real responsibilities, and having a good time, than working for a startup might be for you. Where the opportunities lie are limitless if the startup takes off. Unfortunately though, if it doesn’t you might find yourself looking for opportunities elsewhere.

Tribune Media Intern- Fernando Martinez

Tribune Tower

Where I work!

The alarm clock goes off, I get dressed for my internship, take the train into the Loop, pick up my morning Starbucks, and walk through the gold-lined revolving doors of the Chicago Tribune’s Tribune Tower, a stone building dating back to 1925. After scanning my security badge at the front desk, I take the stairs up to the second floor and walk down the hallway to sit at my desk, joining the rest of the marketing team. The first thing I always see when I walk to my desk is my nameplate,

“Fernando Martinez, Advertiser Marketing Intern.”

In a normal day, a typical advertiser marketing intern such as myself can go to one or more meetings, use a few different syndicated data tools, and even have some creative fun with putting together some ad sell sheets. Every day different members of the team go into meetings with clients that are small to medium size business owners, and sales team representatives. Interns get asked to sit in on them to find out more about the needs of clients who want to advertise with publications of the Chicago Tribune, and getting the chance to ask the clients questions that could help with their solutions. Once all the right information is collected, you will use several different tools to pull syndicated data.

My desk!

My desk aka data central!

Such data can range from the population of a certain radius in the city to demographic information down to the finest specification. The amount of data that can be pulled is huge, and it never ceases to amaze me how specific I can get. One of the fun parts of my internship comes from creating the sell sheets that the sales reps can take back to the clients, which will ultimately seal the deal with the client. The sales rep may have done a great job selling the goods to the client, but it’s up to the advertiser marketing team member to pull the right data and tell the story in a way that would compel the client to advertise in the Chicago Tribune.

Chicago Tribune, a division of Tribune Media Group, ranked eighth largest newspaper in the country by daily circulation, and owners of several radio and TV stations, along with other newspaper such as the Los Angeles Times. Currently the Tribune Media Group is in charge of the advertiser marketing needs for twenty-five different publications, gaining an annual revenue ranging from five to thirteen million dollars. The immediate team itself consists of another intern, ten full-time employees, and myself.

cake for RedEye birthday

One of the perks- cake day in celebration of the RedEye 10th Birthday!

Anyone who asks me how I like my internship, I answer the same way; “I love it.” At first I didn’t know what I was getting myself into when I applied to it, but after being there for a while and getting the hang of things, I really enjoy what I’m doing. I get to learn so many aspects of marketing every day. I’ve learned things that range from using technical computer programs to pull large amounts of data on just about anything, to learning how to effectively tell a story using that same information. Every day I feel like I learn at least one thing that I never knew before, and probably wouldn’t have learned it had I never got an internship with the Chicago Tribune’s Tribune Media Group.