A Day in the Life of an EXP Intern- Jaimie Thimmesh Rachie

Waking up to a blaring alarm at 4am, and another at 4:45, and yet another at 5:20. It’s kick-off day at EXP, which means the 7 people in our Air B&B have been up since the crack of dawn checking in student groups for flights.

EXP Trips is a student travel organization that leads groups of students on educational trips. They plan all aspects of the trip, and then meet the students and explore the city with them. Our last student trip was in Anaheim, California, where we led over 500 students on a 5 day trip. Every day at EXP is so different, but one of our most active and busy days was a perfect example of what it takes to be an EXP Intern.

4At around 6am, the TripHosts (people leading the trip) pile into our rental car, and head to the LAX airport to welcome some of our early groups. Bright neon shirts, sugar cookies in toe, and gigantic signs to help direct the students.

Once at the airport, we set up our display in the baggage claim area. Signs set up, bags on bags of t-shirts for the students, and signs set up, we are ready to welcome the students! We confirm their landing, check what carousel their bags will be arriving on, and call the bus company to make sure they are ready to be loaded. We will be at the airport for upwards of 6 hours, welcoming different groups. We split up into teams to tackle each group.

The students and teachers arrive to the baggage claim, and cautiously approach the neon-shirt crew. We are excited to see them and make them feel welcomed. We direct them with our gigantic signs (“Follow us!! (Unless you aren’t with EXP, that would be awkward!)”) to the idle bus, have them line up their bags, and quickly load up the bus for them. The bus goes to their hotel (where we have already called ahead to check in the group, and get their keys ready.)

We give the students about an hour to settle into their rooms and get ready for the day. Then we load back the bus, and bring the students to Huntington Beach. After three hours, we align the buses for pick-up do check-ins as each student loads the bus. Once we are on the bus, we hand out Angel’s tickets, and Angel’s hats for all the students.

We arrive at the game and have the students text a number. This number allows us to easily send a mass text to all the students to let them know where the bus will be, when we are leaving, and any other important information that needs to be conveyed.

After the game, we load the students and send them back to their hotel. We give the teachers the itinerary for the next day and let them on be on their way.

The EXP TripHost team meets back at the Air B&B and goes over the entire schedule for the next day. It is a busy day as it is filled with lots of logistics and communication, but it is so fun!

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A Day in the Life of a ZGiRLS Marketing Intern- Bianca Perry

Who you are working for?
6During my sophomore year, I started working with the ZGiRLS Foundation, because it aligns perfectly with my passion for empowering girls and community building strengths. Thenon-profit startup is a confidence building and mentorship program for adolescent girls in sports. ZGiRLS Curriculum™ has helped over 1,200 young athletes across the country build self-esteem and mental resilience in sports, and more importantly life.

How big is your company?
Former NCAA and Olympians athletes, Jilyne Higgins and Libby Ludlow founded ZGiRLS. Since 2012, dozens of interns, five board members, and two-full times employees have joined our company. In spite of our small team size, our impact on the world is immeasurable!

What’s your title?
I’m an Ambassador Community Captain. It’s a brand new marketing
role that I created alongside the leadership team. My focus is
activating and engaging our Ambassador team of Olympic and
professional athletes. Each individual represents and supports the
organization in unique way. Collectively, they are core to moving the
ball forward for the next generation of girls.

7Can you share more about your day-to-day activities?
Building a nationwide community of all-star athletes takes a mix of
consistent and valuable digital and personal touches. On a daily
basis, I interact with potential and current ZGiRLS ambassadors on our social media channels (@gozgirls) with likes and comments . It is an easy way to casually start conversations as well as make our team members feel special. Beyond social media, I use texting and emailing to ask our ambassadors to
complete activities such as taking over our Instagram story or
participating in a webinar, as they all have committed to a monthly
investment of five to 60 minutes of engagement with our ZGiRLS
network. Once a week the founder and I work one-on-one to develop
strategy, initiatives and evaluate my execution; in the meetings, she
empowers me continue to creative ways of bringing people together.

Can you reflect on your internship? What are you learning?
There was a huge learning curve, because we created the role
together from scratch and started the ambassador program with a
blank slate. It has been rewarding to have autonomy to shape the
future of our ambassador community. First I was tasked with designing
and iterating a scalable process to recruit, activate and engage
athletes. Within five months, I grew the team from 20 inactive
ambassadors to over 30 engaged members of the team, which has
contributed to girls signing up for our Summer Adventure Camp. Being
deeply involved in the movement has led me to realize the power of
mobilizing women and girls make a positive change.

A Day in the Life of a UPshow Intern- Aida Moradi

13When you are looking for an internship, do you immediately glance over the job description and quietly in your head read, “grunt work?” Well, I did. I knew that if I applied for my first internship, I should just anticipate going on plenty of coffee runs and doing things that had little to nothing to do with the field I was interested in. Once I walked into UPshow, seeing that it was a laid-back start-up company with a social media mural on disply right when you walk into the office and white picnic tables instead of real tables, I realized that I might be wrong about my assumption.

The day I was hired, I was given the title, “Client Success Manager.” Such a prestigious label for a freshly hired intern! With only 25 people working for UPshow, I just assumed they didn’t already have that position filled so I gladly took the fancy title. The first few weeks at UPshow, I was given the tasks of creating spotlights and surveys for our clients. The spotlights are for their televisions in their bars that highlight certain events they host, such as Trivia Night or Happy Hour. I would go and creep around on the specific bar or restaurants’ social media pages to find out what events they are not utilizing for our spotlight feature. Then I would create the spotlight and apply it to their televisions right from my laptop in the office.

12After a short while, I was told to “scrap that” and start doing something else. I showed a slight interest in learning data analytics, so my boss wanted me to get started right away! I was given all the tools to figure out the data for each client and how they are doing each day, week, month, and year with our product. I now create leaderboards and case studies for certain clients that we want to, “tell the best story” to in order to keep them as a regular client. These are clients that want to see how UPshow is benefitting them. A leaderboard is for a client that has multiple locations or branches, and I create a presentation with each of their data analytics. A case study is for singular clients that want to see their data in terms of the past 3 months and 6 months, as well as overall data. Basically, all this data is showing our clients that we can get them more customers into their venues, and this will lend itself to increasing their sales.

What I have taken from this internship is that a start-up is a lot of work. Each individual working for UPshow wears multiple hats. Everyone needs to be skilled in how to manage roughly each aspect of the company. Each of us should know how to create social media content, create accounts, package and ship boxes, data analytics, customer service, and of course, knowing how to use the product. I have learned about the more creative side to marketing, where I had to create spotlights on Canva. I also had to learn the more numbers focused portion of marketing with all the data analytics. I have even learned about some tools that businesses use in order to keep their company running, such as, Sales Force. This internship has helped me understand marketing a little better, and how it encompasses many different aspects of sales.

A Day in the Life of a United Airlines Intern- Michaela Hrbacek

I work for United Airlines as the Community Affairs Intern. The community affairs department focuses on building and maintaining partnerships with non-profits and building employee engagement and volunteering programs. Employee engagement in volunteering helps work culture, promotes team building and passionate community members, and most importantly benefits those served by volunteers.

United Airlines has over 82,000 employees living on 6 continents. The employees, as well as the customers, are global, which means always being respectful and culturally aware of those around you. There’s a huge variety of careers at United—there are pilots, flight attendants, operations & logistics, corporate support, and so many other roles. United wants their employees happy with the work they are doing, so moving around and changing career paths within the company is very popular and even encouraged.

As the intern in the department, I ran the Adventure Bear program, which is where groups of employees visit nearby children’s hospitals to distribute our Ben Flyin’ teddy bear and activity books. On top of that, I have aided in building out employee volunteer activities with local non-profits in Chicago, Los Angeles, San Francisco, Houston, Denver, and Newark/New York.  My day-to-day activities usually include a lot of communications—I’m either on my e-mail or on the phone, talking with my coworkers in different regions around the U.S., or talking with outside organizations and coordinating events and programs for employees.

While I’m cooped behind a desk most of the time, I get to do really cool things out of the office as well. Just last week, I went to the American Cancer Society’s Discovery Ball Gala, which included huge companies like Boeing as well as political and celebrity figures like Rahm Emmanuel and James Corden. It’s really cool that I was able to go to the Gala, and sit second row, as an intern. We also do big volunteer events that I get to help logistically set up, and then execute day of. We did a food packaging event where almost 300,000 meals were packed by the top officers and executives at United. It was great to see their passion and commitment to underserved communities. It creates a great company culture, and definitely rubs off on the employees.

I’ve really enjoyed my position at United as a Community Affairs Intern. It’s been great to develop my communication skills—making sure I am concise and clear, getting all pertinent information out there without adding in confusing details. I’ve also been able to develop my skills with Microsoft Office, and most significantly, my excel skills. I’ve been able to work with many departments within the company—government affairs, environmental affairs, and PR, just to name a few. It’s nice to be able to network and create awesome opportunities. I’ve had a great experience so far, and look forward to continuing my work here. The flight benefits don’t hurt either.

Let’s Dissect the Intern

Let’s think1 of it as the best game of Operation: I do not buzz, except for when the phone rings nor I do not have plastic pieces that need to be taken out of my body. Although, every part of me is essential to being the Marketing Communications Intern in the DePaul Community and Government Relations Office. I will work from the bottom up, and as I get closer to the top the more you will know about the life of an intern.

Feet and legs, they go together naturally. Without these how do I get to work? I walk in through the revolving door, step onto the elevator and rise to the 19th floor. I walk into our office of six, sometimes seven, and take a seat to get right to work. These feet and legs have dashed to make copies, stood up to greet guests, crossed to take on an important meeting, and leaped to shake President Obama’s hand. Yes, my feet and legs needed to move to be the intern.3

Hands and arms, similar to feet and legs, yet even more involved. They type away on the keyboard when fact checking, editing websites, designing graphics, pressing send on emails, and compiling data. These hands also write newsletters, put together meeting folders, prepare for research initiatives, shake hands with public figures, and wave hello and see you tomorrow each day.

Mouth, it is necessary to communicate when being an intern. I say hello when I enter the office, I answer phones, I talk with community members, I converse with consular generals, and I check in with my other fellow intern. There are two of us and we cannot do our jobs without consistent communication. We work together and need to know what the other is working on in order to accomplish all we do. We work in tandem, and communication is key to making our office run as smoothly as it does.

Eyes and ears, I see and listen to a lot as an intern. I see spreadsheets, I look at reports, I review articles, and I make eye contact when communicating face to face with coworkers, community members, and public figures. These ears hear conversations, listen to important speeches, understand new concepts, and listen to feedback. These eyes get tired on occasion, and sometimes strained from looking at a computer screen, yet these eyes also get to see a President make his first speech back form vacation, see a project come to life in a community wide event, get to see and listen to people come together to help the entire city understand violence and come up with solutions towards improvement. These eyes and ears see and hear a lot, and are essential to never miss a beat.

2Heart, probably the most important part of being an intern is being passionate about the work I do each day, which comes from this beating organ in the middle of my chest. I am passionate about helping others, I am inspired when I hear motivational speakers, and I am driven when I research a cause reach out to. Passion is something I need to find in everything I do in order to have meaning and fulfillment in each endeavor I take pursue. All these experiences drive my passion to do what must be done as an intern.

A Day in the Life of a Motorola Solutions Intern- Nicole Jackson

aInterning for a company like Motorola Solutions, a big fortune 500 company, in the heart of the city, on Michigan Ave., and across from the bean, has been an amazing experience for me. Motorola Solutions, a publically traded company, is a relatively large company, with 14,000 employees in 60 countries. Obtaining this opportunity, along with being in a program with 5 other inside sales interns, and working alongside over 100 other interns in every department from across North America, has been the perfect scenario for my summer.

I will bring you along my personal guided tour of a day in the life as a North America-Inside Sales intern for Motorola Solutions.

I personally prefer to get into the office early, sat 8am, this allows me to leave by 4pm. Other interns that are not morning people, prefer to get in at 9am and then leave at 5pm. Motorola Solutions has three offices in Illinois, the headquarters for the company is in Schaumburg where all the interns are except a few. The Michigan Ave office is the sales office, you may be familiar with this office because of the huge letters on top of the building that read “MOTOROLA” this is my office. On the seventh floor, in the far corner is where the six of us sit, each in our own little cubicle, with little name tags that read our names, “interns”, and then a picture of our school mascot. This was pretty exciting on the first day, along with receiving desk phones, laptops, and badges. Each of us are assigned to a mentor, a full time employee within inside sales. This is beneficial in so many ways. My mentor is amazing, she constantly checks up on me, advises me on what I should be doing, and truly just wants for me to be successful in obtaining a full time position at the end, and make me feel welcome.

I  got a little off topic discussing more of the background information on the internship, but back to my day to day activities.  First, I like to start my day off “Data Mining” this allows me to get in groove of working. We are sent an excel spreadsheet of anywhere from 100-1000 names of community colleges, police/fire stations, hospitals, anywhere really that would use two-way radios. We then look up the place, find a contact and import the name, email, phone, and website into the excel spreadsheet. I usually do this till about 12:30, this is when we all go out to lunch together. After lunch, I switch it up to a different activity called “CallWorks Campaign” this is where we are given another spreadsheet, and we call the same type of places, ask to speak to whoever is in charge of security communications, and gage interest on wanting to be connected with an inside sales rep to learn more about Motorola Solutions products, such as two-way radios, batteries, accessories, and body cameras. Although, I have previously worked in an environment where I had to make basic sales calls, I am learning more about different approaches on how to tackle sales calls. I do this till 4pm, where I then pack up my computer and go home.

Lastly, I will cover the random events that we, as interns get to attend. Once a week we have a “lunch and learn” where the head of each department such as finance, HR, marketing etc. come in and talk to us about their job, how they got to where they are, their specific department, and product overview. Lunch and learns, are of course where they cater a variety of food. Other special events that we do throughout the 12 week program, are go on the odyssey cruise for lunch and a tour of the city, volunteer for American Red Cross, fand visit the cook county 911 dispatch center, where we will learn more about products and implementation. Lastly, another intern and I, got chosen last week to volunteer at a Motorola Solutions sponsored golf event in Barrington, which is coming up this week. At the end of the internship, all of us have final interviews, where they tell us if they are going to offer us a full time position after graduating.  That is the extent of my 12 week internship at Motorola Solutions,  definitely an amazing company, in which, I hope to continue full-time this December, after my last trimester.

The Lynn Hazan & Associates Intern- Mikaela Odell

Lynn Hazan

Hi. I am a marketing student at DePaul University. I currently intern at Lynn Hazan and Associates, which is a marketing and communication recruiting firm. We help companies find top candidates. Our clients contact us and give information about their job openings. We listen to their requirements and create the job specs. I often assist in this process. I post the job specs to LH&A website so job seekers can see what different jobs are available. It is important to spread the new job openings. We always post them on LinkedIn, Twitter and other social media sites. This is something I have done various times.

LH&A has many clients and therefore many top candidates to find. We talk to many potential employees. We interview and send the top ones to the actual company. I have been able to sit in on one interview so far. It is a great opportunity to learn what companies are looking. I also get a chance to debrief with my boss. We review what the candidate did well, and not so well. This gives me a change to critically analyze and therefore understand

how a great interview looks like.

One activity that I often do at the office is researching potential candidates and companies. LinkedIn is a great tool for this. I go through LinkedIn profiles and try to find a match of credentials that fits the job specs. I also research various groups on LinkedIn and post jobs when appropriate. Last week I wrote a transcript for a reference check on one of our potential candidates. I also assisted in creating a video about our company, plus the current job openings we have. I provided my boss with feedback on her dialogue and body language. I also assisted with the recording.

Pictured is Lynn Hazan, Mikaela's boss at LH&A, and founder of the company. She is also a board member of the DePaul Marketing Advisory Council.

Pictured is Lynn Hazan, Mikaela’s boss at LH&A, and founder of the company. She is also a board member of the DePaul Marketing Advisory Council.

LH&A is a small company with the owner, and one other person working there. What makes the company exciting is that they always work with interns. We are currently four interns at LH&A. We are going to create a humorous YouTube video together. The video will showcase what to do, and what not to do, at an interview. We are also going to explain what an interviewer can do, and cannot do. This project is going to be very exciting. This is only one example of how Lynn Hazan, the owner of LH&A, gets her interns motivated and educated. Another example is that we eat lunch together every day. Lynn always has a fun an educational activity planned. She really cares about her interns and makes sure we grow and learn.          Yesterday I received a new project that I will be working on. I am going to create a PowerPoint presentation.  Lynn is going to present it at an Independent Writers of Chicago event this summer. Lynn often attends events and I have gone to three different ones. The events are filled with influential professionals.  Today we attended a Business Marketing Association event. I helped with the set up and then ate lunch with the attendees. Helen McIntoch, global director of marketing and communication at Ingredion, was the guest speaker. She spoke about the marketing efforts behind Ingredion’s big brand change.  These events are insightful and I get to see how companies use marketing to become successful.

Being an intern at LH&A is great because it prepares me and teaches me about the job search process. I am also learning how to interview and how to stand out from the competition. My writing and researching skills are improving as well. Overall, LH&A is a great place to intern at. Here is the link to our website: http://www.lhazan.com/content/index.php. Check it out.

The Changing Worlds Intern- Felicia Chen

feliciadesk

Felicia’s Desk at Changing Worlds

Helping Changing Worlds

I am a Marketing and Communications Intern at Changing Worlds, a nonprofit organization that fosters cross-cultural understanding through oral history, writing, and art programs. It has about 10 employees in office and many rotating volunteers and interns. I work closely with my supervisor, the Manager of Earned Revenue, Marketing and Communications. I spend most of my time at the computer station, a place in the middle of the office mostly for interns and volunteers. I am part of a new project targeting new audiences for Changing Worlds’ programs, and on the side, I do updates on their databases and draft emails for their different campaigns.

My day to day activities always consist of some kind of data entry, market research, and audience profiling on new audiences for our art programs and travelling exhibits. It can be very tedious and dry, but my supervisor gives me some other work to balance it out. Besides this, I am also working on our greeting card campaign for May holidays, such as Teacher Appreciation Day and Mother’s Day. These greeting cards are sold in sets and deliver messages of peace, courage, and cultural understanding. Last year, the sales for these greeting cards weren’t very good during this period so I am responsible for drafting an effective and appealing email. Then after the responses, I will analyze and record it.

So far, this internship isn’t very eventful as we are still in the first stage of researching our target audiences. But next month, we may take action, move forward, and see some fruitions of our work. It may not be as exciting as one may think in the beginning, but it will get interesting later. This internship is a great way to experience what an entry-level job may be like in the future, and have some experience working in an office.

 

 

The RCM Asset Management Intern- Stephanie Gilmore

RCM Asset Management

RCM Asset Management

Marketing is something that has always interested me and I was working at a job that was vaguely related to marketing for a few years but it definitely was not something that interested me in the long-term. When I started my job hunt, I was pleasantly surprised when I came across a Marketing Internship at RCM Asset Management. While I did apply to and speak with other companies RCM really stood out to me. The job description and the atmosphere at RCM sold me on their internship. For so many years, there were many different facets of marketing that interested me but I never had the chance to really get my feet wet and RCM gave me the opportunity to try out many different aspects of marketing. I was impressed by the variety of projects I would be working on.

My first day on the job was a little bit of a culture shock for me (in a good way), coming from a large media company and switching to a small financial services company. All of my colleagues were very friendly and I felt comfortable right away. My first project was to work on the intranet (internal portal) and in order to do so I had to interview all of my colleagues and find out about what the type of work they did and what their backgrounds were. I enjoyed doing this because it was it was a great way for me to find out more about my coworkers and how the company operates.

The thing that surprised me most about the Marketing Intern role at RCM Asset Management is the amount of autonomy I have been given. My boss is extremely intelligent and passionate about the company and she allows me to be as creative as I want to be and is always open to new ideas. She definitely is not a micromanager and that is refreshing. It is amazing to have the opportunity to collaborate with her.

My daily tasks include working on different marketing initiatives- whether that is writing internal and external marketing communications, making changes to the company website, posting to social media or brainstorming ways that we can better engage our clients. It is exciting to work for a financial services company because the company is targeting a very specific client and therefore, we have to find creative and innovative ways to connect with them. Another interesting part of this internship is finding ways to differentiate the company from the competition and communicating our competitive advantage. It has been intriguing meeting with different people in the company and public relations and marketing companies and hearing their perspective and learning about how different companies are communicating with their clients.

Overall, deciding to take advantage of this Marketing Internship opportunity at RCM Asset Management has been one of the best decisions I have ever made. I feel like I am learning so much every day on the job and I am getting a lot out of it. It has also surprised me how much this internship and my classes complement each other. It is amazing to work somewhere where I am excited to go to work each day. I would definitely recommend looking into an internship opportunity to anyone who is looking to make a career transition.

The StyleChicago.com Intern- Anam Nasir

StyleChicago.com is an online based company that attracts on average 10 million web page views annually. Some people can compare this company to websites such as GroupOn living social, and youswoop, well they would not be wrong. However, there is a difference between StyleChicago.com and other websites.   StyleChicago only presents the finest in Chicago to its viewers. INV Marketing Group was founded by Jonathan and Lynna Smith, owners of StyleChicago.com, in spring 2004 in downtown Chicago. The company officially launched its flagship website, StyleChicago.com, and member- requested email service in the 4th quarter of 2004. The company later expanded the business by including signature events in 2006 which actually differentiated this website from all the other websites that are in the same business. The company established and expanded through social media from 2008 – 2010. In addition to the website member – requested email newsletters have over 22, 500 subscribers. StyleChicago.com viewers are 90% Chicago – based and 90% women. The median age for the viewers are ages from 33 – 34. There are about 5 employees in the office and 7 interns.

The Resolutions 2013 Project

At StyleChicago.com I work an event marketer and call their clients to inform them about the events that they plan every 3 – 4 months. I also find new companies and get contact information for the marketing department and inform them about our popular website and the events that we have every couple months. StyleChicago.com recently had its 6th annual Resolutions 2013 event at the Sofitel Chicago Water Hotel. There were about 400 people who showed up to the event. StyleChicago.com reaches upscale/ professional women who live/ work in Chicago who are difficult to reach through other media. StyleChicago.com had put together 300 Goodie Bags for its VIP ticket buyers, which had up to $150 value of products. The event was to help StyleChicago.com viewer’s keep their resolutions for the year and enjoy themselves with the free services that were available at the event. The event was a success and most people who came to the event gave it thumbs up.

I have learned to use CRM system to track clients and their information, research potential event sponsors

Goodie Bags for a Stylechicago.com event

Goodie Bags for a Stylechicago.com event

and goodie bag participants for events, become proficient in communicating with clients over phone. I also handled items sent by manufacturers and their agencies. I have gained the confidence to inform and answer any question that companies might have for StyeChicago.com. The environment at StyleChicago.com is very relaxed and the office is quite. The interns easily communicate with each other while the employees seem to be more focused on their own work and do not communicate with each other or the interns frequently.